TERMS & CONDITIONS
Last Updated: October 22, 2026
Welcome to Invictus Counseling LLC. By accessing or using our website, you agree to the following Terms & Conditions. Please review this information carefully to understand the guidelines governing your use of our website and its content.
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These terms apply to visitors and users of our website. They do not replace the separate agreements, informed consent documents, privacy notices, or clinical policies provided to individuals receiving counseling services.
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The Invictus Counseling LLC website provides general information about our mental health counseling services, treatment approaches, clinicians, locations, and resources.
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Our website is intended to help individuals learn about our practice, explore available services, and contact our team. The information provided is for general educational and informational purposes only.
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While we strive to provide accurate and current information, website content may be updated or changed without prior notice.
1. Website Purpose
2. No Therapist-Client Relationship
Accessing our website, submitting a contact form, requesting information, or communicating with our administrative team does not establish a therapist-client relationship.
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A formal therapeutic relationship is established only after appropriate intake procedures, professional assessment, required documentation, and mutual agreement to begin services.
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Information provided on this website should not be interpreted as personalized mental health advice, diagnosis, or treatment recommendations.
3. Counseling Services & Availability
Invictus Counseling LLC provides mental health counseling services to eligible individuals in Florida, including in-person and virtual therapy options.
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Our areas of focus include obsessive-compulsive disorder (OCD), anxiety, trauma, phobias, panic disorders, and related mental health concerns.
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Service availability may vary based on clinician qualifications, scheduling, treatment needs, geographic location, and applicable licensing requirements.
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We reserve the right to determine whether our services are appropriate for an individual's clinical needs and to provide referrals when another provider or level of care may be more suitable.
4. Appointments, Fees & Payment
Appointment scheduling, session rates, insurance participation, and payment arrangements are subject to the policies communicated by Invictus Counseling LLC.
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Information about fees and available payment options is provided on our website for general reference. Actual costs may vary based on the clinician, service type, insurance benefits, or financial arrangements.
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Clients are responsible for reviewing applicable payment obligations, cancellation policies, and financial agreements before beginning treatment.
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Insurance coverage, benefits, and reimbursement are determined by the client's insurance provider and are not guaranteed by Invictus Counseling LLC.
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Clients who are uninsured or not using insurance may be eligible to receive a Good Faith Estimate of expected service costs in accordance with applicable law.
5. Telehealth Services
Invictus Counseling LLC may offer virtual counseling services to eligible clients located in Florida, subject to applicable licensing laws and clinical considerations.
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Telehealth appointments require appropriate technology, a reliable internet connection, and a private environment suitable for confidential communication.
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While reasonable measures are taken to support privacy and security, electronic communication may involve technical disruptions or other limitations.
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Clients participating in telehealth services may be required to complete additional consent forms and follow specific telehealth policies before beginning treatment.
6. Privacy & Confidentiality
Invictus Counseling LLC respects the privacy of website visitors and clients.
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Information submitted through our website may be collected and processed to respond to inquiries, provide requested information, or facilitate access to services.
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Clinical records and protected health information are handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.
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Our website Privacy Policy and Notice of Privacy Practices provide additional information about how personal information is collected, used, protected, and disclosed.
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Visitors should avoid submitting sensitive medical details, confidential clinical information, or emergency-related messages through general website contact forms unless specifically instructed to use an approved, secure communication method.
7. Website Communications
Our website may provide contact forms, telephone numbers, or links to third-party platforms that allow visitors to communicate with our practice.
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Submitting an inquiry does not guarantee an immediate response, appointment availability, or acceptance as a client.
Website communications are intended for general inquiries and administrative purposes. They should not be used for urgent clinical matters or emergency situations.
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Individuals who are active clients should follow the communication procedures established with their assigned clinician.
8. Emergency & Crisis Situations
Invictus Counseling LLC's website is not intended for emergency or crisis intervention.
If you or someone else is experiencing a mental health crisis, immediate danger, or a medical emergency, please seek appropriate assistance.
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Call 911 for immediate emergencies.
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Call or text 988 to reach the Suicide & Crisis Lifeline.
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Visit the nearest emergency department when immediate in-person assistance is needed.
Do not rely on website submissions, email, or general contact forms for emergency support.
9. Educational Content & Resources
Articles, service descriptions, educational materials, and other resources published on this website are provided for informational purposes.
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Although we aim to share reliable, evidence-based mental health information, website content is not a substitute for individualized assessment, professional diagnosis, or treatment from a qualified healthcare provider.
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Mental health experiences and treatment outcomes vary. No specific results or outcomes are guaranteed through the information or services described on this website.
10. Third-Party Websites & Services
Our website may contain links to external websites, educational resources, client portals, scheduling platforms, or other third-party services.
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These links are provided for convenience and informational purposes.
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Invictus Counseling LLC is not responsible for the content, privacy practices, security, availability, or terms of external websites and services.
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Visitors are encouraged to review the policies of any third-party platform before providing personal information.
11. Intellectual Property
Unless otherwise indicated, original website content, including written materials, graphics, branding, logos, and design elements, is owned by or licensed to Invictus Counseling LLC.
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Content may not be reproduced, distributed, modified, or used for commercial purposes without appropriate authorization, except as permitted by applicable law.
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Visitors may access and reference website materials for personal, noncommercial, informational purposes.
12. Acceptable Website Use
By using our website, you agree not to engage in activities that interfere with its security, functionality, or accessibility.
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Prohibited activities include unauthorized access attempts, malicious software distribution, misuse of contact forms, collection of information through unauthorized means, or any activity that violates applicable laws.
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Invictus Counseling LLC reserves the right to take appropriate action to protect the website, its visitors, and its operations from misuse.
13. Disclaimer of Warranties
We make reasonable efforts to maintain accurate, accessible, and functional website content. However, the website and its informational materials are provided on an "as available" basis.
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To the extent permitted by applicable law, Invictus Counseling LLC makes no guarantees regarding uninterrupted website access, freedom from technical errors, or the completeness and accuracy of all published information.
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Nothing in these Terms & Conditions limits professional obligations or legal rights that cannot lawfully be excluded.
14. Limitation of Liability
To the extent permitted by applicable law, Invictus Counseling LLC is not responsible for damages arising solely from interruptions in website access, unauthorized misuse of website content, or reliance on general educational information presented on the website.
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This provision does not exclude or limit any liability that cannot legally be restricted, including applicable responsibilities related to professional healthcare services, privacy, or consumer protection.
15. Changes to These Terms
Invictus Counseling LLC may update these Terms & Conditions periodically to reflect changes in website functionality, services, legal requirements, or business practices.
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Updates will be published on this page with a revised "Last Updated" date.
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Continued use of the website following publication of revised terms constitutes acknowledgment of the updated terms to the extent permitted by law.
16. Governing Law
These Terms & Conditions are governed by applicable federal law and the laws of the State of Florida, without overriding any mandatory legal protections available to website visitors or clients.
17. Contact Information
For questions about these Terms & Conditions or general inquiries regarding our website, please contact:
Invictus Counseling LLC
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151 Mary Esther Boulevard, Suite 503
Mary Esther, FL 32569
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Phone: 850-970-7222
Fax: 850-203-4381
Website: https://invictus-counseling.com/
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We appreciate your interest in Invictus Counseling LLC and your commitment to understanding the policies that help us provide a safe, respectful, and informative online experience.
NORTH FLORIDA
SOUTH FLORIDA
PHONE
850-970-7222
FAX
CLIENT PORTAL
ADDRESS
151 Mary Esther Boulevard suite 503, Mary Esther, FL, USA